Who we are

Our website address is: https://thepcguys.com.au.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you make an inquiry using our contact form, we collect only the information you provide and none of it is stored on the website.  We do not share any of the contact form information with third parties unless we are required to do so by laws governing the State of Queensland and Australian Commonwealth laws.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not share data that we may have collected about you unless we are required to do so by laws governing the State of Queensland and Australian Commonwealth laws.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection and prevention service.

Your contact information

If you have any concerns about privacy in relation to our website you may contact us through our phone number and or the contact form available through the website.

Additional information

How we protect your data

Our website is maintained and updated frequently by following the wordpress community guidelines and recommendations as they apply to security and privacy.  We may collect and keep your personal contact information that you provide us freely and with your consent so that you may benefit by our products and services.  We do not share your personal information with third parties unless we are required to do so by laws governing the State of Queensland and Australian Commonwealth laws.

What data breach procedures we have in place

We comply with Australian Privacy laws and Criminal laws as required of businesses registered to trade in Australia.  If there is a known data breach and we have the means to contact those people affected, we will do so to the best of our ability.  If your contact information is not up to date or inaccurate, then we will be unable to notify you of any breaches.

What third parties we receive data from

From time to time we may receive data from our suppliers and online service providers which may assist us in providing you with better customer service and product information.  If you are interested in the contact details of third parties that we receive data from and those third parties are willing to be contacted and by doing so will not be in breach of the Australian Privacy laws, then we may provide you with that information on the basis that you are willing to cover our expenses if this information is not freely available.